ASPHI's Logo

Disability today

FOR AN OPTIMAL RELATIONSHIP WITH DISABILITY


PAGE INDEX

PRACTICAL SUGGESTIONS


PREMISE

What follows tries to deal with the two-sided problem of relating to disability:
i)
the relationship between 'able bodied' people and their experience of people with disabilities and
ii) the relationship between a disabled person and his or her disability.

The term disability, is sometimes substituted by differently able, indicating a progressive trend in developing descriptive terms. In discussing "relating to disability" we are talking about the quest to overcome an image of disability which is described in restrictive and belittling terms, and instead seeking to emphasise 'different abilities'. This becomes complicated, however, if in this search we forget about the disability itself, making it seem banal and meaningless.


THE RELATIONSHIP BETWEEN THE DISABLED PERSON AND DISABILITY

Anyone who lives with an impairment is forced to consider their life in terms which are different to those who are not disabled. But the difference does not consist of denying equal aspirations and equal needs; difference consists of the search for an original path - as if any task has to be achieved using a different 'route'. For example if the 'path' between one's hand and an object is immediate, for someone with a particular impairment, that action might involve alternative 'paths' using a different 'organization' of thinking. This way of performing an action can differ from the methods that are normally 'passed on' from those we live with, or the society we live in. In other words a person with a disability may need to adopt a new system of thinking in order to carry out everyday tasks and fulfill their daily objectives. This new system of thinking may also require the use of aids which help accomplish tasks, just as able-bodied people use aids of one kind or another to help them in their daily life: for example a diary to help organize deadlines and meetings.

This restructuring of information which the person with a disability uses is a new form of learning, different from academic learning. It can also occur in an academic context, but not always. This learning process will obviously become re-education when the impairment is sudden or is of traumatic origin perhaps resulting from a domestic accident, a car accident, or an accident in the workplace. Disabilities resulting from from this type of sudden impairment have a different impact on someone compared to disabilities which have been experienced by someone since birth.

There might be difficulties in accepting the situation, especially when someone is impaired by a traumatic accident - they might treat the impairment as a 'passing phase,' refusing to accept its permanent character and hence not make an effort to reorganize their life taking into account the long term. When faced with a sudden, disabling condition, the individual will very likely experience feelings of desperation and may make excessive requests for help. This can also happen to people who have had an impairment since birth and have become accustomed to an over-protective form of assistance in resolving their problems and satisfying their needs.

Sometimes this can lead individuals to think of themselves as a victim. Whilst impairment cannot be denied and is hard to live with, some people avoid confronting their condition and tend to rely excessively on others in situations which they could actually deal with themselves. This is certainly not always the case, but nevertheless there are cases in which individuals relish the assistance of others as some sort of compensation for what has happened to them.

This state of mind however, is caused by our society which displays numerous forms of indirect discrimination which can cause a disabled person to retreat and fail to confront their own disability. Direct or indirect discrimination is a form of violence and a disabled person would have every right to feel like a victim. Confronting their disability and learning to relate to it can expose them to further discrimination. However it can also be the only chance to achieve full citizenship and the right to live fully within society.

The person with disabilities does not have an easy life: they have a lot of learning to do and also learn not to 'rely' too much on one's disability. They will have to learn to be aware of their needs without letting them overtake too much of their life.

 


THE LOSS OF INDEPENDENCE

Independence is often understood as the ability to do things. We believe it should actually be the ability to organize things. This is why we believe that a person with disabilities will become an independent adult only when the keys to organizing their life are given to him, so that they can coordinate their needs and the assistance they receive: even without being able to perform a specific action they can decide how an assistant might perform it for them without it becoming a burden. We have many examples of people with disabilities that have the ability to ask for assistance in such a way that the giver also receives, i.e. those who offer help also earn something from it.

There are situations where independence needs organization. If the organization is provided by the same kind of assistance, from the same people or institutions then the dependence is perpetuated. Therefore it is very important to enlarge the circle of those who give help and enlarge it on a social scale where all are involved. We must encourage the building of a social network enabling independence to develop with more assistance coming from a living environment.


PEOPLE'S CURIOSITY

The relationship between disabled and non disabled people can sometimes be characterised by an invading curiosity towards aspects of privacy which are the right of everyone. For example if a disabled man or woman needs to use a communication aid, they may be obliged to continuously show the aid to everyone present, rather than being able to show it only to those who they choose to communicate with. The exhibition of curiosity is something towards which we wish to call attention.

 


NO TO COMPASSION

To be an object of compassion from others is a reciprocal loss of dignity. Assuming an attitude of pity towards a disabled person is in effect thinking of them as 'poor things' and can render the status of that person as inferior or subordinated. It either triggers anger and rebellion or an unhealthy relationship. Finding understanding sometimes involves asking questions repeatedly until all needs and feelings are clear. Often what happens instead is that people refrain from asking questions, pretending to understand what it's actually not understood: this imposes a serious limit to empathy which can also be damaging. An attitude of compassion makes the disabled person marginal, making them feel as if they are beggars in a world of 'rich' able bodied.

 


THE ABILITY TO HELP

To help is important, to enable others to help themselves is more important. It is very important to try to establish reciprocity in the help that is given, in order to avoid victimisation. If a person with impairment needs help, we need to ask first if they actually would like some help from us. If they do, we should not make a show of it, but try to be as reserved as possible, without exhibiting clamour that can irritate the person on the receiving end. Excessive familiarity suggests a close relationship that does not exist. Often what happens is that being a civil person is substituted in the mind of the 'able bodied' as an opportunity to become a hero. This is not what the person with a disability wants and it is not useful in building a relationship equal to both parties.


THE INVISIBLE IMPAIRMENT

Sometimes we have to deal with people that have difficulties and who are not immediately recognised as disabled: this can often cause a brusque response, impatient and inadequate replies - maybe we have not realise that the person we are liaising with is deaf or partially sighted, and so on. When we eventually realise that the person has a disability, we feel guilty and this can complicate things further. What can we do? Perhaps talk in total frankness about what happened and apologise: this might help lighten up a tension that is probably reciprocal. It is not always possible for someone with a non-visible impairment to attract attention to it and constantly send out warnings. If a situations like this arises it is definitely a lot easier to speak up, talk about what happened and while apologising, find effective ways to make it better.


RULES FOR CIVIL LIVING

There are not that many rules but some of them are fundamental: let's try and remember!

In the car:
W
e need to respect the sign indicating a parking space for people with disabilities and not park in that designed space. Even if there is not a 'disabled person' in sight: we cannot guarantee it and it is simply a civil, normal code to respect. Rights for people with disabilities are the norm, not the exception and it doesn't take much to understand that in violating a parking space rule we are not being civil and are potentially cutting off a disabled person from social life.

We must remember that:
Walkways are not just for agile people that can jump over obstacles or get around them: others might not be so agile but would still have a right to walk in the area designated for walking. A blind person or a wheelchair user need not feel as if they are about to cross a minefield everytime they go out. Obstructions imposed by badly parked cars can be a huge problem caused simply by carelessness.

Wheelchair access passages:
Not many buildings are wheelchair accessible anyway, but the few that are often have passages designated for access that are crammed with bicycles, mopeds and the likes. This is also carelessness.

These little rules of civil living are completely overlooked in our country and we have a sad record for the non-observance of these non-extraordinary rules.


THE GOOD PRACTICES

Now part of common use of european languages, the expression 'Good Practices' indicates all the necessary actions to transform cultural, social institutional organizations so that they take into account a comprehensive reality. It would seem obvious that this should interest all those who build these organizations so that they pay attention to all that is included or excluded in the concept of normality: however, often it isn't so.

For example, people who organize and manage transport, postal and banking services, libraries and university hallrooms have in mind a certain 'standard' - an idea of the average person who will use these services and who is 'normal'. In reality, potential users will be hugely differentiated, and among these, disability certainly encompasses many people, regardless of other differences.

Therefore, adopting 'Good Practices' stands for making an effort into getting to know reality better in order to plan structures for public use that are more useful and functional for every body.

Train stations can be an example:

Many times we have observed, with the contribution of people with disabilities, that train station personnel have a good predisposition towards access needs for disabled people and are capable of resolving difficult situations. This is because the personnel concerned have been trained to deal with similar situations and this training is part of a comprehensive organizational model that, although not present in every train station, has been built with the idea of providing alternative access routes to all.

Disabled travelers often need to book their tickets in advance and be clear about their access needs: this benefits not only for them but also other people who might have an access need, such as an elderly person, a pregnant woman or a someone with children... a train station cannot be modified at once with a magic wand but whenever there will be a need for renovation, these 'good practices' can be taken into account.

Recognising the complexity of reality is a good starting point for 'good practices'. Unfortunately the problems are urgent and even though there are possible solutions, often they take a long time to take place, meanwhile people with disabilities have access needs NOW. Hopefully people with disabilities will be more and more involved in this changing process that involves everyone and that is in effect, a cultural change. It is important to adopt 'good practices' as the foundation of cultural and social life, so that everyone is included and individuality can stem equally from each person. Individuality will only flourish provided everyone is given the same opportunities in getting a job, getting an education, getting a home, setting up a family and having a social life.


PRACTICAL SUGGESTIONS

Physical impairments are of different nature to sensory or learning disabilities. Often obvious disabilities seems to have a greater impact than hidden disabilities. However, often it is easier to adapt to an obvious disability than it is to cope with a hidden disability as often it is not recognised and is not taken into account, such as deafness, partial or total, and blindness, partial or total.

The links below lead to information taken from a special education document put together by a Swiss team of special educators. These are suggestions that might be useful in dealing with the following:

 

ASPHI onlus - July 2002